Delivered Learning Compliance Dashboard

Did you know there’s a delivered Learning Compliance Dashboard just waiting for you in your Customer Central tenant? A suite of 26 reports spread across 4 tabs that are supposed to make your life easier when monitoring and managing learning compliance.

So what’s in this dashboard?

Use this dashboard out-of-the-box or as a starting point to iterate on. These are editable custom reports so we don’t have to start from zero. We break down the four individual tabs below:

Learning Assignments

Learning Enrollments/Dropped Content

Content Auditing

Instructor and Assessor Audit

Learning Assignments

Your lens into Required Learning. See how many learners are signed up for required content, who or what mechanism signed them up, the completion status, and any applicable expiration dates.

Reports Included:

Learning Assignments and Self-Enrollments

Learning Completion Percentage

Campaign Results

Learning Expiration Dates for External Digital Courses

Learning Assignment Details

Packaged Content & Survey Question and Answer Report

Video Interactions Question and Answer Report

Learning Enrollments & Dropped Content

Track not just required content, but all content interaction with metrics on registration statuses (enrolled, dropped, waived, etc.) and general learning consumption.

Reports Included:

Learning Enrollments/Drops by Registration Status

Learning Leaderboard by Units

Learning Enrollment and Talent Training

Learning Completion Report

On the Job Training (including Assessors)

Learning Attendance Report

Learning Certificates (Individual)

Self-Directed Learning Completion Times

Content Auditing

This tab focuses less on the learners and more on our learning catalogue. Track learning content popularity, active status, duration, ratings, and comments.

Reports Included:

Trending Learning Enrollments

Upcoming Course Offerings

Learning Content Details Report

Active/Inactive Content

Average Learning Duration by Content

Average Content Rating and Comments

Learning Content with Equivalencies

Audit Trail Report

Instructor & Assessor Audit

Aptly named, this tab helps us keep an eye on our instructors, assessors, and their offering schedules.

Reports Included:

List of Instructors

List of Assessors

Overlapping Instructor Schedules

Quick Disclaimer: Migrating things from Customer Central is not necessarily the most straight-forward task in the world, but it is easier (barely) than building all these reports yourself.

In a nutshell, you will need to hop into your Customer Central tenant, navigate to the Configuration Catalog, then migrate the delivered configuration package PKGS Learning Compliance Dashboard into whichever tenant you would like it to live. If you have internal or external support options for this adventure, I would recommend utilizing those as much as possible. They’ve likely dealt with OX and troubleshooting migration errors before.